iWare99.9 Service ERP enables full automation of Professional Services Industry as well as the Repair & Maintenance Services sectors. iWare 99.9 software supports full business process management (even re-engineering) with work flow; starting from the business lead through the estimates, order processing, project/service management, billing, up to the renewal management of services.
iWare99.9 gives role based access controls so it guaranteed better security in your business critical data. Having your business data available at central repository that eliminates personal dependency on operations.
iWare99.9 gives you better control on your business and resources; it increases your business profits, and even it allows you to reach across the country or across the globe too.
Functional Modules of Service ERP
Sales Force Management
Customer Relations Management
Call Centre Management (IVR, ACD Voice Logging)
Service Order Management
Service Renewal Management
Machine and Tools Inventory
Materials/Parts Inventory Management
Field Engineers Management
Billing and Collections
Human Capital Management
Fixed Asset Management
ISO Document Management
Features of iWare99.9 Service ERP
Benefits of iWare99.9 Service ERP